Going to an Agile Workplace? Don’t forget to train the troops (and their managers.)

Today’s technologies enable your employees to work anywhere and everywhere, giving the word “workplace” a whole new meaning, and giving you a whole new set of challenges and opportunities.

Whether you are hoteling, teleworking, formalizing a work-from-home initiative, or deploying a strategy for onsite distributed teams, making the transition to your new Agile Workplace is no easy task. One critical question is how your management and employees will accept the agile workplace. Will they thrive in the new environment or will they resist it?

As with the implementation of any new business process, workers and their managers must be comfortable with the transition and properly trained to adapt to the new way of doing things.

Mobile workers confront challenges staying visible and connected while maintaining productivity, accountability and credibility. They may face for the first time the need to self-manage their time, their workload, and their performance.

The managers who oversee mobile workers have different challenges. How do they help stay productive as individuals and function effectively in a collaborative effort?  In short, how do managers coach the team when they cannot see the team?

One solution is to provide interactive, web-based training. Teach mobile workers and managers alike how to acquire the knowledge, skills, tools, and resources they need to thrive in their new agile work environment.

AgilQuest’s response is AgilWork e-Learning Solutions, a set of online courses stemming from a collaboration between AgilQuest Corporation and e-Work.com. The courses, originally co-developed by e-Work.com and Microsoft in 2006, have been upgraded into a highly interactive, e-learning system based upon global best practices for mobility and virtual work. AgilQuest adapted the best-of-breed system to include content important to virtual workers and managers, such as reservation system interfaces, configuration options, company-specific policies and procedures, and many other “day in the life” requirements.

Incorporating advanced learning techniques,the AgilWork e-Learning courses are highly customizable. The branding will match your organization’s look and feel and the content will incorporte issues unique to your company. Your “students” will feel at home with the training courses right from the very beginning.

The two initial courses are the AgilWork e-Learning Employee Course and the AgilWork e-Learning Manager Course.

The employee course shows workers how to stay visible and connected to the home office, how to maintain accountability and credibility and how to manage their time, workload and performance.

The manager course shows leaders how to improve performance while maintaining a high level of effective interaction, collaboration, and teamwork.

Both courses provide a personalized content path based on the student’s profile and allows the student to proceed through the course at his or her own pace. A table of contents tracks each student's progress and keeps him properly oriented. The courses are highly interactive with full motion video, audio, flash animation and animated graphics. Quizzes revisit learning points and test content retention.

The partnership of AgilQuest and e-Work.com provides an integrated solution that information technology, human resources, real estate and facilities managers are sure to value. With the corporate emphasis on reduced real estate costs, desk sharing, and maximized space utilization, the AgilWork e-Learning Solutions could not have come at a better time.

 

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